We’re here to assist with questions regarding orders, products, shipping, and returns. Our customer support team aims to respond to all inquiries within 24–48 business hours.
Contact Information
Email (Recommended):
service@mzrralvcandle.store
Phone:
+86 191 3680 6982
Business Address:
MZRRALVCANDLE
Room 4, 21st Floor, Building 5
Longhu Chunjiang Bi’an
No. 1 Xingang West Road
Hanyang District, Wuhan, Hubei
China
Important Notice
Please do not send products back without prior authorization from our customer service team. Returns sent without approval may experience processing delays or may not be accepted.
Customer Service Hours
Monday – Friday
9:00 AM – 6:00 PM (China Standard Time)
Closed on weekends and public holidays. Messages received outside business hours will be answered on the next business day whenever possible.
Need Assistance?
For order-related inquiries, please include your order number and the email address used during checkout. This helps our team provide assistance more efficiently.